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- You're asking me for personal information. How do I know it's safe and will be kept confidential?
- To get a quote we don't require very much personal information. That comes later, when you accept the quote. And we guarantee the confidentiality of your information.
When you key in your information, it's encrypted, which means it's converted into code to prevent unauthorized access. You know this has happened because, depending on your browser, either a broken key becomes solid or an open lock becomes closed.
- Can I get this insurance from my broker?
- No, it's only available through e-Insurers.
- Am I getting the same coverage I would from my broker?
- Absolutely. We're not offering discounted insurance. We're offering comprehensive coverage for your home, condo, apartment and auto. Coverage that's best suited to your needs.
- How long will it take me to get a quote?
- We will e-mail your quote within one business day!
- How long will it take me to get covered?
- Three business days, once you accept the quote.
- What do I do if I have a claim?
- We prefer to process claims electronically, but we do have claims representatives - real live people - available 24 hours a day. Either way, we'll process your claim quickly and fairly.
- What if I want to speak to someone?
- Go right ahead. We'll be happy to hear from you. Just click on help desk.
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